A family-of-four said they have had to fork out more than £250 on clothes and toiletries after their luggage failed to arrive on their flight from Manchester to Croatia.
Claire Flanagan, from Sale, flew from Manchester Airport on Saturday morning with her husband and their two children, aged 6 and 9. The day before the flight, Claire had dropped off their luggage via the ‘day-before baggage’ service in an attempt to avoid the queues.
But she said she feels that her attempt to do the right thing has ‘backfired’ on her after she discovered that her luggage, amongst those of others who used the same service, never made it onto the TUI flight to Puta Airport.
