A mum has lost out on a £1.5k holiday to Tenerife following a two-day TUI delay nightmare at Manchester Airport. Kelly Clarke and her nine-year-old son Toby were set to fly to Costa Adeje at around 5.50pm on May 30. Despite arriving early, the pair were met with “carnage” inside the terminal, with long queues for restaurants and nowhere to sit down.
The family eventually boarded their flight three hours after its original departure time. They were then held in “boiling hot” conditions onboard for another three hours – with one little boy even vomiting from stress, Kelly claims. Eventually, armed police were forced to board the aircraft and escort all passengers off the plane, she says.
The pair were met with yet more delays as they waited in the baggage claim area for over an hour. Passengers were eventually told their flight had been cancelled and that there would be another available the following day.
