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Wales Online
Wales Online
National
Alan Weston & Rachel Hains

Family forced by Ryanair to 'pay for seats they've already bought'

Passengers have faced chaos in recent weeks, with flights cancelled and long queues at airports. Difficulty in coping with a rise in demand since the removal of Covid restrictions, and a lack of staff, has seen many airlines struggling to cope in recent months.

This has been particularly evident during busy travel periods, such as the Easter holidays, as well as bank holiday weekends. British Airways and easyJet are just two airlines who have been hit particularly bad by staff issues.

Another company who has reportedly had issues is Ryanair. One woman has slammed Ryanair after her seats were allocated to someone else - even though they had been paid for. Ryanair said the problem was because the woman had booked with On the Beach travel company rather than directly with the airline.

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