Families enjoying their Easter holidays have hit out at Belfast Zoo for poor management after many had to wait extensive periods of time to enter the site.
Those who pre-booked tickets were told to wait in line with people who were hoping to secure walk-in places, despite a fast-track line normally being in place.
Belfast Zoo said 6,000 people attended the site on Easter Monday, and that a fast-track queue was in place throughout for those with accessibility needs and Zoo members.
