Communities in Falkirk feel 'disengaged' from a 'remote' council that sees engagement as a 'box ticking exercise', officials have been warned.
A review of the council's community engagement strategy presented to members of Falkirk Council 's executive on Tuesday admitted that much of the work being done was not easy to measure - but where there were targets, these were far behind where they should be.
And a senior officer told councillors this week the council needs to be "honest, open and transparent and share decisions with our communities".