The introduction of a charge for brown bin collections across Falkirk has not been properly communicated, a Conservative councillor has claimed, after saying she had been inundated with complaints about the change.
The annual £25 charge to collect garden waste was agreed by Falkirk councillors last December and the fee came into force at the start of April.
Residents who choose to pay to have their brown bin collected are sent a sticker that is attached to the front of the bin, where council staff can see it.
