Facing a barrage of complaints about service delays, the Chicago Transit Authority this week unveiled a live video feed showing platform conditions during rush hour at several busy Blue Line stations.
“Through our Meeting the Moment action plan, we’ve been working to provide more consistent and reliable bus and rail service, as well as expand and improve trip planning and communication tools for customers,” CTA President Dorval R. Carter Jr., said in a statement. “These new livestreams are part of CTA’s larger efforts to provide tools to help CTA customers plan and manage their commutes.”
