Social Security Scotland is celebrating one year of providing in-person support designed to help people access devolved benefits. The service is now available for free in all 32 local authorities across the country.
Scotland’s welfare department aims to make its services as accessible as possible to ensure nobody misses out on support they may be entitled to claim. People can book face-to-face meetings with an adviser at home or at a preferred location in their local community, or they can choose to do it over the phone or by video call.
Social Security Scotland is keen for people to be aware that they can pick a venue and time most convenient for them, but can also rearrange appointments easily if something pops up that can’t be postponed. This means people can apply for any of the 12 benefits administered by Social Security Scotland online, by phone, through the post or in person - making benefits easier to access.
