I’ve spent two decades inside a professional services firm where human judgment is foundational to the business model. Clients come to EY not just for analysis, but for the experience, insight, and perspective needed to navigate uncertainty and make better decisions.
That is exactly the skill AI is now forcing into every job, whether the title on the door says analyst, technician, or machine operator. The paradox of the AI era is that the more capable the technology becomes, the more the market rewards the other things. Sought-after skills are intrinsically human—it all comes down to what AI can’t do.
