The Insurance Regulatory and Development Authority of India (IRDAI) has advised general insurers and standalone health insurance companies to expedite survey of all claims related to the recent devastating floods in Sikkim as well as disburse the payments.
“It needs to be ensured that all claims are surveyed immediately and claim payments/on account payments are disbursed at the earliest,” the regulator said.
In a circular, addressed to the CEO/CMDs, it advised the insurers to mobilise all resources towards ensuring immediate service response, including outsourced functions such as surveyors, loss adjustors and investigators. If required, such professionals from neighbouring States may also be deployed.
