SCN: What made you decide to open RCI Custom back in 1991?
Doug Macuch: Well, I didn’t really “open” the company as much as I recognized a great opportunity. I was actually working for a company called RCI Systems. We did design, installation, live sound, and production. The owner of the company, Jay Kingery, and his chief engineer, George Saur, were working with Jeff Loether at Marriott on design and build activity for hotels around the globe. That process included designing and manufacturing the standard wall plates and rack panels used in ballrooms, some patch bays, press mults, and some signal processing equipment that was used in each installation.
