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Fortune
Fortune
Jeremy Kahn

Exclusive: Is Goldman Sachs preparing its own A.I. chatbot?

Photo illustration showing a mobile phone displaying the Goldman Sachs logo. (Credit: Budrul Chukrut—SOPA Images/LightRocket/Getty Images)

A top Goldman Sachs executive has suggested that the bank could create its own "ChatGS" A.I.-powered chatbot to help the bank's employees store knowledge and answer key questions, according to an internal message seen by Fortune.

The message from Marco Argenti, Goldman Sachs’ chief information officer, was emailed earlier this month to the bank’s engineering staff, which constitutes about a quarter of Goldman’s total workforce of approximately 45,000 people. Argenti, who according to his Linkedin profile was hired by Goldman Sachs in 2019 after six years as a vice president of technology at Amazon Web Services, is a member of Goldman's management committee.

Argenti also likened the advent of powerful generative artificial intelligence systems such as ChatGPT to the invention of the printing press, and predicted the technology will transform how businesses store and organize institutional knowledge, according to the email. He also raised the question of whether A.I. could make rising inequality worse.

Goldman Sachs declined to comment on Argenti’s message.

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