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Fortune
Fortune
Preston Fore

Exclusive: Americans trust AI more than a tax pro to handle their taxes, according to new research

A person sitting a desk, holding papers and tapping on a phone. (Credit: Getty Images)

Tax season is so stressful that it’s driving some people to therapy. A new survey suggests a big part of the problem is the complexity of filing taxes.

For years, tax software companies and the IRS have tried hard to make the filing process simpler, offering innovations like free filing, user-friendly online platforms, and mobile filing apps. But more than half of all Americans are still not confident in their ability to file taxes.

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