Following complaints about taxi aggregators charging excess fare, the transport department has booked over 90 cases. But they have been booked against the drivers who have attached their vehicles with Ola, Uber and other operators, and not the aggregators, which has drawn the ire of many. Officials say there are legal hurdles, and the aggregators cannot be booked for fare violations.
“We have been receiving complaints about taxi aggregators charging fares more than what has been fixed by the State government. Now, our officials are enforcing the rules and booking the cases,” said Transport Commissioner N. Shivakumar.
“A total of 94 cases have been booked so far. They are filed after checking the bill generated on the mobile app of passengers and drivers. In many cases, our officials found that excess fares of ₹50 to ₹70 were being charged. The cases have been booked taxis attached to Ola, Uber, and other taxi operators,” said joint commissioner (Bengaluru Urban) K.T. Halaswamy.
