A former Sports Direct employee has revealed top secrets customers need to know when shopping at the retail giant. Rebecca Mooney, 24, bagged herself a part-time job at the high street in 2020 where she learned the tricks of the trade.
And during her brief stint at the company, she soon discovered how the budget sports chain deliberately sways customers to trade a plastic carrier bag for a more expensive one. In a TikTok video Rebecca reveals staff are told to tell customers they do not have any plastic carrier bags when a customer asks — despite them being underneath the till.
This, Rebecca claims is a means for the company to upsell the £2 bag for life, which not only bumps up the customer's order but also sees staff get a slice of the profit. She claims the company would rota in a 24-hour-week employee in six separate four hour shifts instead of three eight hour shifts.
