Many hospitality workers can swap stories in which a customer is being overly picky or in some cases entirely unreasonable.
For fast food employees, these everyday interactions can be bewildering. Shedding light on this issue is one ex-KFC worker who shared her experiences on the other side of the counter in a now viral TikTok video.
The former worker, who posts under the username @soph_louey, relayed some of her worst encounters with customers during her time at the fast food chain.
