All Dŵr Cymru Welsh Water customers are to get a £10 rebate after a watchdog launched an investigation into the company's leakage performance. An internal review found that leakages were higher than originally stated and that consumption per head was lower.
It showed that leaks have been running at a much higher level than previously acknowledged, and the company has allocated an additional £54m to tackle leaks over the next two years in order to reduce the level as soon as possible. Welsh Water will spend a total of £284m in this regard between 2020 and the end of 2025.
Watchdog Ofwat sets performance targets for companies on leakage with companies assessed against these targets annually. They can be penalised or rewarded, depending on their performance. You can get more story updates straight to your inbox by subscribing to our newsletters here.
