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The Guardian - UK
The Guardian - UK
World
Ajit Niranjan

Eurostar the worst-performing rail service in Europe, campaigners find

A Eurostar train at Gare du Nord station in Paris
A Eurostar train at Gare du Nord in Paris. The service charges nearly twice the European average per kilometre on routes of comparable length, T&E found. Photograph: Sarah Meyssonnier/Reuters

Eurostar is the worst-performing rail service on the continent and Germany’s Deutsche Bahn is one of the least reliable, according to a ranking of 27 European operators.

The report from the campaign group Transport and Environment (T&E) scored Europe’s rail operators on factors such as ticket prices, punctuality and willingness to give refunds. It found that only 11 operators had punctuality rates above 80%.

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