Hundreds of residents in Newport have been left without heating or hot water due to leaks in their heating system. Around 900 homes across the Duffryn estate in Newport have been without heating or hot water since midnight on Tuesday, February 14, after having their supply switched off to repair faults in the system's pipes.
Most of the estate's houses, which were built in the 1970s, are heated by a single biomass boiler which provides residents with hot water and heating. However, leaks in the underground pipes have forced Newport City Homes, which operates the system, to switch off the supply in order to carry out repairs. It says it estimates supply to be off for three days.
Residents, who also had no supply for a period last week due to a separate leak, are being offered £20 for each day heating and hot water is unavailable, as well as being given blankets and portable heaters to help keep warm. Newport City Homes has apologised to residents and said it was doing "everything we can to carry out repairs safely while limiting the disruption to hot water and heating supply".
