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Daily Mirror
Daily Mirror
Business
Levi Winchester

Energy supplier to pay compensation to more than 500,000 customers - are you due money?

Ofgem Eon Next

Energy supplier E.On Next has been told to pay out £5million in compensation over poor customer service.

Ofgem said it had uncovered "severe weaknesses" with customers facing long call waiting times of 18 minutes on average.

Many customers were unable to get through to E.On Next at all, with Ofgem data showing a high number of unanswered calls.

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