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The Guardian - AU
The Guardian - AU
Business
Christopher Knaus and Lorena Allam

Energy giant AGL disputes $25m fine for wrongly taking welfare money from hundreds as ‘excessive’

Composite for Centrepay energy bills story
The federal court found AGL used Centrepay to take money from the welfare payments of 483 former customers despite previously being warned. Composite: Victoria Hart/Guardian Design

Energy giant AGL is disputing a “manifestly excessive” $25m fine for using the Centrepay debit system to wrongly take welfare money from hundreds of vulnerable Australians. It argues that a judge should not have used the massive financial penalty to try to “provoke some attention” from the company’s board and executive leadership.

Late last year, the federal court imposed the hefty fine and excoriated AGL for wrongly taking money from 483 welfare recipients via Centrepay, the scandal-plagued, government-run system that allows automatic diversion of social security payments to essential services, like electricity bills and rent.

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