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The Guardian - UK
The Guardian - UK
Business
Graeme Wearden

HMRC to close tax helpline for six months a year from April; jobs at risk as Ted Baker ‘prepares to appoint administrators’ – as it happened

HMRC’s self-assessment phone line will be closed between April and September each year and open only to taxpayers with “priority queries” between October and March.
HMRC criticised for “essentially closing down any avenues for people to contact them over the phone for huge parts of the year.” Photograph: Kirsty O’Connor/PA

HMRC: the full story

Here’s our news story about HMRC’s controversial plan to shutter its telephone hotline for half the year:

Closing summary

Time for a recap…

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