Embracing technology and the power of digital have been crucial for small businesses in weathering the storm of the Covid-19 pandemic and cost of living crisis, according to new research.
Over one in ten (11%) small businesses have increased their income by 50% or more, thanks to their willingness to welcome digital solutions over the last two years, while half of firms have boosted their income by more than five per cent.
That’s according to the new ‘Unlocking Digital Potential’ report from Small Business Britain and BT, which explores how to maximise online opportunities for the nation’s six million small businesses.