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Jeremy Howick, Professor and Director of the Stoneygate Centre for Excellence in Empathic Healthcare, University of Leicester

Empathy can help make maternity care safer – here’s how

Katie Russell Neil Health Care NHS Valerie Amos Brain Telford
oatawa/Shutterstock.com

Poppy Russell lived for just 12 hours. She died in April 2021 at the Princess Royal Hospital in Telford after suffering a brain injury during birth. An inquest concluded that her death was preventable.

Her parents, Neil and Katie Russell, then faced another ordeal: the hospital trust blamed Katie, alleging she had refused foetal monitoring. That allegation was found to be untrue.

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