Emergency services were called to Metrocentre in Gateshead following an incident at the shopping centre.
Northumbria Police confirmed they were in attendance to a report of a concern for a woman in the venue just before 6pm on Tuesday evening. The North East Ambulance Service (NEAS) was also present as well as appliances from the Tyne and Wear Fire and Rescue Service.
A NEAS spokeswoman confirmed a rapid response paramedic and an ambulance were dispatched and that no medical assistance was required as the service was stood down by police.