The emergency services are bracing themselves for criticism when the long-awaited report into their response to the 2017 Manchester Arena terror attack is finally published on Thursday.
Greater Manchester's Fire and Rescue Service has already apologised after its firefighters took more than two hours to arrive at the scene of the blast, blaming 'silence' from Greater Manchester Police (GMP).
GMP belatedly offered its own apology for communication and training failures but pointed the finger of blame at the senior officer in charge of the initial response - a position that has infuriated the families of those who lost loved ones.