An 89-year-old woman who is understood to have fallen over was left lying on the pavement for two hours as she waited for an ambulance.
An ambulance was called to where the woman lay in Solihull town centre at 11.15 am yesterday, and it arrived at 1.27pm.
West Midlands Ambulance Service have since apologised, blaming the delay on "pressures in health and social care" which lead to ambulances caring for patients while they wait to be admitted to hospital, preventing them from promptly attending the next call.
