A pensioner was left "screaming in pain" while waiting for medics after falling down the stairs and suffering a broken hip.
Zhanna Marchenko waited for almost four hours for an ambulance to arrive while she lay in agony on the floor of her East Renfrewshire, on the evening of March 20.
The dementia-stricken pensioner, 87, had tumbled down a set of stairs close to her home and was found at around 8.20pm by a neighbour who immediately called an ambulance.
