An elderly, retired couple spent their savings in order to stay at a hotel they'd always wanted to stay in. But the exciting break quickly turned into a nightmare.
John Robinson, 82 and his wife Sally were stuck in a dingy room "like prisoners" for a week. Worlds away from the stay they'd long dreamed of.
The couple has had many happy summers in Southport. For them, the coastal town is full of memories and it's one of their favourite places to visit.
