An 88-year-old woman is worried about her safety in her council home unless she can access extra care or have the property made more suitable for her mobility. Hazel Bailey says she has been hospitalised twice since July after falling over at home in Whitehall.
She would like to remain in her home but she struggles with the steep staircase, and said she requested a stairlift from Bristol City Council six years ago but was refused. She has since been offered alternative accommodation from the council but said she refused because of the distance between the flat and the laundrette.
The council says it is "ensuring the right support and advice is made available" to her and that she has been offered alternative accommodation. However, Ms Bailey, who worked as a bus conductor before retirement, feels that she’s been let down in her old age despite working and paying taxes all her life. She takes pride in her council home which she said was like a “carcass” when she moved in 23 years ago.