An Edinburgh pub has issued a sharp response to a bad review from an unhappy tourist who insulted its staff. The Virginia native stated that their wedding party of 12 had been denied seating at the Rose Street Brewery, Edinburgh Live reports..
They then took to review site TripAdvisor and said that the staff at the New Town bar had a poor attitude and their disappointment.
The disgruntled individual explained: "The staff had an attitude when we came in with a family and friends group of 12. They made up a 'law' that only groups of ten allowed in Edinburgh bars.
"We got married in Scotland two days ago, and universally everyone had commented on how friendly this country was. This bar was empty and clearly did not want our custom. They don't deserve it - two doors down are happy to have us. The woman behind the bar is a shameful depiction of my home country."
However, Rose Street Brewery have since issued a response to the claims.
They said: "Unfortunately, in accordance with the manager's policy, we cannot accept large groups of people which include at least 15 persons. This is due to the size of our venue and is not a law, but rather a choice of ours, where we reserve the right to refuse service.
"Staff had apologised and explained that there were other bars in the area that would be able to accept your large group. I apologise and understand your upset. However, I do not appreciate your cruel commentary about staff members in this circumstance."
The pub has a solid four-star rating on the trusted travel platform is in the top 500 out of 1,776 restaurants in the capital.
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