A manager at an Edinburgh Holiday Inn branch has apologised after a customer found suspicious stains on the sofa and felt "depressed" at the prospect of spending a night at the hotel.
The tourist stayed at the hotel on Queensferry Road in December while on a business trip and described how unwelcoming the reception was while waiting to sign in to the hotel.
READ MORE - Edinburgh Euromillions winner Jane Park says she 'wishes she hadn't won lottery' in TV interview
