Aveni has secured £2.75m to deliver the expand its conversational intelligence technology platform across the UK financial services and utility markets.
Aveni Detect uses the latest advances in artificial intelligence and natural language processing to automate processes directly from communications channels, improving company quality assurance, client experience, sales performance, staff training and the ability to identify vulnerable customers.
The funding round was led by The Tricapital Syndicate and Par Equity, supported by Scottish Enterprise. Anderson Strathern advised Aveni on the legal aspects of the investment.
