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Edinburgh Live
Edinburgh Live
National
Lee Dalgetty

Edinburgh B&B tells American tourist 'show empathy' after complaint about room

A tourist from the US staying in the city centre has bashed a city centre B&B, after claiming their room was in a ‘horrible’ state.

B&B Edinburgh at 3 Rothesay Terrace received the review on TripAdvisor, after the guest said that while the staff on hand were helpful the room had ‘severe issues’. The visitor suggested that for £200 a night, they had expected better.

They said that the room, which had a window that wouldn’t open and no air conditioning, left them waking up in a sweat. The guest was also told that due to staffing issues, the room would not be made up over their stay.

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