Passengers arriving at Edinburgh Airport on August 28 were left stuck on the plane as no driver was available to take them to the terminal.
Blaming the staff shortage at the airport, the aeroplane crew had to hold the agitated passengers on board for around two hours after landing, while trying to secure their transport.
Andrew Jensen, 25, who was one of the passengers on the Ryanair flight from Pisa, said: "When we landed, the doors were opened and the stairs put down, but we were informed that there was no ground crew to let us off the aircraft.