An Edinburgh WestJet passenger has hit out at the airline after they told of queuing for over an hour to check their bags in.
At one point, the flyer said there were no staff members to assist them as one worker wandered off to take a phone call. Arriving at Edinburgh Airport on Friday morning for the 10:25am flight to Toronto, Lexie Angelo took to Twitter to vent her frustration at the lack of WestJet staff monitoring the check-in desk.
She said: "This is the baggage queue at Edinburgh Airport for @WestJet - only three agents to check bags. Self-serve kiosks are needed asap!! The wait is unnecessary."