Edinburgh Airport has announced an update over the way they announce security wait times.
Over the summer, holidaymakers flooded into the airport as many travelled abroad for the first time since 2020 but were met with disruption as peak times meant longer queues. On top of that, major airlines such as British Airways and easyJet have been challenged with staffing issues, leading to flight cancellations.
However, as the schools in Scotland return back to classes, Edinburgh Airport say that operations are returning to 'normal' with queues and wait times declining.
READ MORE- Inside the most viewed Edinburgh home on Zoopla that costs half a million
To help passengers feel more prepared at peak times, Edinburgh Airport urged customers not to arrive too late or too early and be prepared to go through security. The airport started to issue updates on their social media platforms in real-time.
But as the peak summer season draws to an end, holidaymakers have been told the regular updates on social media will no longer continue. This is due to wait times returning to a normal level at the airport.
From now on, Edinburgh Airport will only issue updates regarding security on social media if the wait time exceeds 30 minutes.
The live security tracker on edinburghairport.com is still available. The live tracker on the website measures the time taken to clear security once you are through the eGates and that will remain as a fixture on the website.
In a statement, Edinburgh Airport said: "We’ll let you into a secret…the airport environment means there will always be queues at times. That was true before the pandemic and will be true going forwards, especially at peak times. It’s just the nature of busy environments, unfortunately!
"Pre-pandemic at peak times we were around 10-15-minute waits at most and we’re seeing that again now.
"In fact, in the first week of August 80.4 per cent of passengers were through security in less than ten minutes and 94.3 per cent were through in less than 15 minutes. Looking specifically at our FastTRACK queues a total of 74.5 per cent of passengers were through in less than five minutes, 96.3 per cent were through in less than eight minutes, and 99.3 per cent were through in less than ten minutes.
"With this in mind we’re going to withdraw from the four-time daily updates and instead move to a new format.
"Where waits exceed 30 minutes then we’ll issue an update on the social platforms, if the queues are any shorter than best check the live website tracker for the most accurate information."
They added: "Thank you to everyone who has worked with us over the past few months.
"We know the return to travel hasn’t always been easy and the vast majority of passengers have been patient and considerate to everyone involved in the process.
"It’s been appreciated and we’re glad to have helped you get away. And we look forward to you coming back to the airport."
READ NEXT-
Cheapest Edinburgh Airport September flights under £30 including Spain and Italy
Edinburgh ScotRail services to be slashed this week amid new train strikes
Mum slams neighbour who is parking in her garden and using it for parties
Scots issued warning over cost of living scams as new campaign launched
Edinburgh weather: When it will stop raining as yellow warning in force
