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The Guardian - UK

Business

Zoe Wood

EDF read my meter for years but now says I owe £1,850 arrears

EDF took regular meter readings but has still sent a warning letter about a ‘huge’ overdue amount. — EDF took regular meter readings but has still sent a warning letter about a ‘huge’ overdue amount. Photograph: UrbanImages/Alamy

I rented a flat for five years and paid monthly bills to the energy supplier EDF, and had regular meter readings taken.

I moved out in January and was shocked to recently receive a bill for £1,851 to cover May 2016 to January 2022 – a period when I had been making monthly payments via bank transfer to the account.

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