It's everyone's worst nightmare when arriving or coming back from a much-needed holiday - you wait at the baggage carousel only for your suitcase not to appear.
But what are travellers with EasyJet entitled to if the budget airline damages or loses their suitcase or bag?
If EasyJet damages your suitcase of bag, you need to complete a damage report at the airline's Baggage Services desk in the Arrivals hall at the airport you have travelled to.