I booked a £609 package to Spain through easyJet Holidays. Shortly afterwards, easyJet notified me that there were building works at the hotel. I was given the option of going ahead with the trip, or changing the holiday and paying any difference in price. Equivalent packages cost more, and since I’ve been under a lot of stress the last thing I wanted was a week on a building site, so I asked for a refund, but easyJet refused.
JT, Brighton
