EastEnders aired the start of Janine Butcher's downfall on Monday night, ahead of dramatic Christmas scenes that could see her partner Mick Carter killed off.
But many viewers were distracted by a mystery character who entered the storyline, during a phone call with Janine.
They weren't the only ones confused though, as Mick's mother Shirley Carter was just as baffled and keen to find out the truth.
