Residents who complained about noise from a recycling firm given a temporary licence to operate on Sundays say they were unable to get help because the authorities did not work at weekends.
Hamilton Waste and Recycling, which last year became Scotland's first carbon neutral waste centre, is now applying for permission to make their seven day a week operation permanent after running Sunday operations for the last year.
However a report to East Lothian Council's planning committee says objectors had claimed that when they tried to complain about issues during the Sunday operation they could not get a response.
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The report, which will go before next week's planning committee, said any concerns about noise from operations at the site at Smeaton, near Musselburgh, have to be dealt with by environmental body SEPA rather than the council.
But it said objectors raised concern about "East Lothian Council and SEPA failure to respond to complaints in a timely manner, or investigate appropriately given that SEPA have advised they will not attend the Hamilton site on a Sunday, and the East Lothian Council offices are closed."
In total eight objections have been lodged over the application, which planning officers are recommending the committee approve next week.
Concerns about noise, the speed of traffic on the road accessing the site and the impact of new housing on the roads are among those raised.
A meeting of the committee last year agreed to trial Sunday operations at the Smeaton site where Hamilton Waste and Recycling have been operating for eight years.
The company said operating on a Sunday would allow it to compete for contracts and create up to 20 additional jobs on top of the 95 already onsite.
It is applying for the temporary change to be made permanent after the year's trial came to an end.
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