Healthcare has become a major issue in Musselburgh where the town has one of Scotland's biggest GP practices with an estimated 19,000 patients.
Reports of patients unable to book appointments or even get through to the Riverside Practice have dominated community council meetings and social media for years.
This week East Lothian Health and Social Care Partnership announced it has ordered an external review of the practice which will talk to patients and look at the administration of it to try and establish how things can be improved.