AN MSP who was left furious after a “disturbing” disability benefits call for a family member will urge the UK Government to consider bringing assessments into line with the “more humane” Scottish system.
Karen Adam spoke to the Department for Work and Pensions (DWP) back in October as part of a Personal Independence Payment (PIP) assessment for a relative who is unable to look after themselves.
But she was left feeling “sick” when the staff member at the other end of the phone began asking whether the family member couldn’t clean themselves and their home because they “couldn’t be bothered”.
