The Department for Work and Pensions (DWP) have issued a warning to benefit claimants as payments may be delayed.
This follows the bank holiday we had on Monday for the funeral of Queen Elizabeth. Due to this, a delay is affecting benefits that were meant to be paid on Monday September 20 and Tuesday, 21. According to The Mirror, DWP have said some payment will arrive throughout the day they are due, rather than overnight.
Benefit payments were issued on September 16 to those who were due to get them on the date of state funeral. However those who are still waiting took to social media to vent.
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One 'stressed' claimant wrote: “So what am I supposed to do now that my bank is overdrawn? I need to send my son £12 for his bus pass to get to school this morning.
"I am hugely stressed.”
Another tweeted: “I checked my bank at half two this morning, nothing had gone in. I felt sick to my stomach.
"I woke up for school run still no money.”
A third posted: “I woke up five times during the night to check my bank account and nothing. So stressed and angry this is really bad.”
Another added: “This is ridiculous. Why not send a text out and let people know?
"Instead people are sat worrying thinking they have had their benefits stopped.”
In a tweet published last week, the DWP reassured claimants they will get their money.
It read: “People due payments on Tuesday 20 and Wednesday 21 September will be paid throughout the day of their expected payment date. No one needs to call us to check. We advise people check their accounts later in the day.”
While it isn’t clear what benefits are being affected, the payments issued by the DWP include;
- Attendance Allowance
Carer’s Allowance
Disability Living Allowance
Employment and Support Allowance
Income Support
Jobseeker’s Allowance
Pension Credit
Personal Independence payment
State Pension
Universal Credit
Child Benefit
Guardian’s Allowance
Working Tax Credits
Child Tax Credits
What to do if your DWP benefit payment is late
If your payment does not arrive later in the day, you can contact Jobcentre Plus for an explanation:
- Telephone: 0800 169 0310
- Textphone: 0800 169 0314
- Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 169 0310
- British Sign Language (BSL) video relay service if you’re on a computer – find out how to use the service on mobile or tablet
- For Universal Credit, you can contact Jobcentre Plus by signing in to your online account – you’ll get a reply Monday to Friday, 8am to 6pm
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