The Department for Work and Pensions (DWP) has updated online guidance for people claiming Tax Credits who think they qualified for the first part of the £650 means-tested cost of living payment, but have not received any money.
HM Revenue and Customs (HMRC) issued automatic payments to eligible claimants receiving Working Tax Credits or Child Tax Credits for £326 between September 2-7. Tax Credit claimants who also receive a means-tested benefit from the DWP should have already received their first cost of living payment in July.
The update on GOV.UK said: “Tax Credits claimants can now let HMRC know if they think they should have had the £326 Cost of Living Payment, but cannot see it in their bank, building society or credit union account.”