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Glasgow Live
Glasgow Live
National
Linda Howard & Alexander Smail

DWP can now audio record PIP telephone and in-person assessments

The Department for Work and Pensions (DWP) has revealed that it will be making major changes to its guidance for health professionals that carry out Personal Independence Payments (PIP) assessments.

According to the new regulations, published on the UK Government website, assessors will be permitted to record the audio of in-person and phone assessments.

The government department has announced that prior to recording the audio of a consultation, consent must be obtained — and the professional carrying out the assessment must “publicise these conditions”.

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