The Department for Work and Pensions (DWP) has announced a major change for people claiming New Style Jobseeker's Allowance (JSA).
The UK Government department revealed that new claimants will now be required to attend face-to-face interviews at their local Jobcentre in order to receive the benefit.
The new guidance released on the GOV.UK website also reveals a list of documents claimants will need to bring with them in order to verify their identity. Failing to take these may mean your claim cannot be processed.