When you walk into A&J Ormsby on the North Circular Road, you’re always greeted by a friendly face behind the counter.
You see a wide selection of magazines and newspapers among the sweets, crisps, biscuits and buns, and can glance at the fresh deli at the back of the shop.
And all the staff of the local staple love their jobs because they are treated to "all walks of life" - and "every day is different".