A number of Dublin passengers travelling with TUI Airways were forced to sleep on tiny mats at Dublin Airport last night after their flight to Greece was cancelled three times.
The TUI flight to Rhodes in Greece was delayed three times yesterday and passengers say they were left "waiting for six hours" and that there were "no staff willing to help."
Speaking to Dublin Live, one Dublin passenger Carly said that she and her partner and six friends slept on mats in the terminal at Dublin Airport.
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She said: "We are here at Terminal 1 in Dublin Airport since yesterday, we were left waiting around six hours yesterday before our flights to Greece were delayed three times, the last time the flight was cancelled just before 7pm last night so we slept on mats.
"There were no staff at the gates to help us.
She said: "We're here again since 6am and still we have not left.
"A lot of Irish people missed their flights, there are people who missed their honeymoon and all."
Carly said that it is "disgraceful" that TUI Airways has delayed the flights so many times and that they have not let passengers know until the last minute.
"TUI is disgraceful and has no compassion for people, there are a lot of TUI flights cancelled this morning to Lanzarote and Zakinthos as well."
In a statement to Dublin Live, TUI Airways said: "We’re incredibly sorry to those customers who have been impacted by the recent disruption to our operations.
"We understand that last minute delays are incredibly disappointing and we would like to reassure our customers that we are doing everything we can to get them on holiday as planned.
"Whilst every delay and cancellation is regrettable, the vast majority of our flights are operating as planned.
"We’d like to apologise again for the inconvenience caused and we thank customers for their understanding.”
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